Enabling International Dialing - PIN Setup
Welcome to Voiply's Customer Support Guide for International Dialing PIN! This guide will provide you with essential information on how to use and manage your International Dialing PIN, ensuring a secure and smooth experience when making international calls.
Introduction to International Dialing PIN
Accessing Your International Dialing PIN
Using Your International Dialing PIN
Security Best Practices
Getting Help and Support
What is an International Dialing PIN?
If international dialing is enabled on your Voiply account, you are required to enter a PIN after dialing the international number. This PIN serves as a vital security measure to prevent fraud and unauthorized international calling.
Where to Find Your PIN:
You can access and manage your International Dialing PIN through your Voiply customer portal at https://app.voiply.com/portal-login. Here's how:
Login: Use your Voiply account credentials to log in to the customer portal.
Navigation: Once logged in, navigate to the 'International Dialing PIN' section. This is where you can view, reset, or modify your PIN.
Resetting Your PIN: If you ever forget your PIN or need to change it for security reasons, you can do so within the customer portal. Follow the provided instructions to reset your PIN securely.
Why You Need the PIN:
When making international calls, Voiply will prompt you to enter your International Dialing PIN after dialing the international number. This step is essential to ensure that only authorized users can make international calls on your Voiply account.
Entering Your PIN:
Dial the international number you wish to call.
After dialing the number, you will be prompted to enter your International Dialing PIN using your phone's keypad.
Once the correct PIN is entered, your call will be connected as usual.
Protecting Your PIN:
Your International Dialing PIN is a sensitive piece of security information. To maintain the security of your Voiply account and prevent unauthorized access, follow these best practices:
- Do Not Share via Email or Insecure Channels: Never communicate your PIN via email or other insecure methods. Always use secure and private communication channels.
- Regularly Change Your PIN: Consider changing your PIN periodically to enhance security. You can do this through the customer portal.
- Use Strong PINs: When creating or changing your PIN, use a combination of 4 numbers to make your PIN difficult for others to guess.
- Keep It Confidential: Only share your PIN with authorized individuals who need access to your Voiply account.
If you encounter any issues or have questions related to your International Dialing PIN or any other Voiply services, our customer support team is here to assist you:
- Customer Support: Reach out to our customer support team through our website or contact our support hotline at support@voiply.com or (844) 843-4175.
- Knowledge Base: Visit our online Knowledge Base for helpful articles and FAQs at https://voiply.com/support.
We hope this guide helps you understand and manage your International Dialing PIN effectively. Your security and satisfaction are our top priorities at Voiply.
Table of Contents
Introduction to International Dialing PIN
Accessing Your International Dialing PIN
Using Your International Dialing PIN
Security Best Practices
Getting Help and Support
1. Introduction to International Dialing PIN
What is an International Dialing PIN?
If international dialing is enabled on your Voiply account, you are required to enter a PIN after dialing the international number. This PIN serves as a vital security measure to prevent fraud and unauthorized international calling.
2. Accessing Your International Dialing PIN
Where to Find Your PIN:
You can access and manage your International Dialing PIN through your Voiply customer portal at https://app.voiply.com/portal-login. Here's how:
Login: Use your Voiply account credentials to log in to the customer portal.
Navigation: Once logged in, navigate to the 'International Dialing PIN' section. This is where you can view, reset, or modify your PIN.
Resetting Your PIN: If you ever forget your PIN or need to change it for security reasons, you can do so within the customer portal. Follow the provided instructions to reset your PIN securely.
3. Using Your International Dialing PIN
Why You Need the PIN:
When making international calls, Voiply will prompt you to enter your International Dialing PIN after dialing the international number. This step is essential to ensure that only authorized users can make international calls on your Voiply account.
Entering Your PIN:
Dial the international number you wish to call.
After dialing the number, you will be prompted to enter your International Dialing PIN using your phone's keypad.
Once the correct PIN is entered, your call will be connected as usual.
4. Security Best Practices
Protecting Your PIN:
Your International Dialing PIN is a sensitive piece of security information. To maintain the security of your Voiply account and prevent unauthorized access, follow these best practices:
- Do Not Share via Email or Insecure Channels: Never communicate your PIN via email or other insecure methods. Always use secure and private communication channels.
- Regularly Change Your PIN: Consider changing your PIN periodically to enhance security. You can do this through the customer portal.
- Use Strong PINs: When creating or changing your PIN, use a combination of 4 numbers to make your PIN difficult for others to guess.
- Keep It Confidential: Only share your PIN with authorized individuals who need access to your Voiply account.
5. Getting Help and Support
If you encounter any issues or have questions related to your International Dialing PIN or any other Voiply services, our customer support team is here to assist you:
- Customer Support: Reach out to our customer support team through our website or contact our support hotline at support@voiply.com or (844) 843-4175.
- Knowledge Base: Visit our online Knowledge Base for helpful articles and FAQs at https://voiply.com/support.
We hope this guide helps you understand and manage your International Dialing PIN effectively. Your security and satisfaction are our top priorities at Voiply.
Updated on: 09/13/2023
Thank you!