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Return Device Instructions

FOR RETURNS IN CANADA PLEASE CONTACT CUSTOMER SUPPORT FOR INSTRUCTIONS
IF YOU ARE RETURNING YOUR OPAL DEVICE, PLEASE CHAT WITH CUSTOMER SUPPORT FOR FURTHER ASSISTANCE WITH RETURNS

RETURN DEVICE INSTRUCTIONS FOR CUSTOMERS IN THE USA

Securely pack the items in a box

Use the address listed below and affix the appropriate amount of postage.

Ship package from your nearest post office or shipping company of your choice.

VOIPly LLC


2200 Wheless Lane


Austin, TX 78723



Please be sure to ask for a receipt from the carrier that you used to return your items, this should include a tracking number.
Devices not returned may be assessed a cancellation fee.

Updated on: 09/22/2023

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