Return Device Instructions
FOR RETURNS IN CANADA PLEASE CONTACT CUSTOMER SUPPORT FOR INSTRUCTIONS
IF YOU ARE RETURNING YOUR OPAL DEVICE, PLEASE CHAT WITH CUSTOMER SUPPORT FOR FURTHER ASSISTANCE WITH RETURNS
RETURN DEVICE INSTRUCTIONS FOR CUSTOMERS IN THE USA
Securely pack the items in a box
Use the address listed below and affix the appropriate amount of postage.
Ship package from your nearest post office or shipping company of your choice.
Please be sure to ask for a receipt from the carrier that you used to return your items, this should include a tracking number.
Devices not returned may be assessed a cancellation fee.
IF YOU ARE RETURNING YOUR OPAL DEVICE, PLEASE CHAT WITH CUSTOMER SUPPORT FOR FURTHER ASSISTANCE WITH RETURNS
RETURN DEVICE INSTRUCTIONS FOR CUSTOMERS IN THE USA
Securely pack the items in a box
Use the address listed below and affix the appropriate amount of postage.
Ship package from your nearest post office or shipping company of your choice.
VOIPly LLC
2200 Wheless Lane
Austin, TX 78723
Please be sure to ask for a receipt from the carrier that you used to return your items, this should include a tracking number.
Devices not returned may be assessed a cancellation fee.
Updated on: 09/22/2023