Configuring Call Routing on Cordless Phones (DP750/DP720)
Configuring Call Routing on Cordless Phones
Written by Felix Yanko
The VoIPLy cordless phone supports 3 types of hunting groups as described below:
In the examples below, we consider that all handsets are in same hunting group and only the type of hunting group differs.
The base station will note which handset answered the last call, and forward the call to the next available handset in round-robin fashion.
_In the example above; the 1st incoming call was sent to HS1 since all handsets were available; 2nd incoming call will be sent to HS2 since previous call was answered by HS1 and HS2 is the next available handset in the list; 3rd will be sent to HS4 since HS2 was the last one answering the call and HS3 is busy making an outgoing call (if HS3 was available, the call will be sent to HS3).
The base station will distribute the call in predefined order from the lowest-numbered
available handset, if no answer within ring timeout, the call will be sent to next available handset in sequence. This mode is also called “serial hunting”.
_In the example above; all handsets are available, the incoming call will be sent to HS1 since it’s the lowest-numbered available handset, if no answer within ring timeout, the call will be sent to HS2 since it’s the next available lowest-numbered handset, and same applies for HS3 and etc.
In this mode, all phones ring concurrently. If one phone answers, the remaining available phones can make new outgoing calls.
How to Configure
Access the Web GUI of your DP750 using the admin’s username and password. (You will find the login information here. ).
Press Login to access your settings.
Go to DECT > SIP Account Settings.
Set HS Mode depending on your needs to configure your hunting groups.
Press Save and Apply to save your settings.
Updated on: 01/30/2019