Articles on: Voiply Business

Call Screen Setup

Call Screen Setup

How to use the call screen function

Written by Ryan Lowe

From Services > Extensions select the extension you would like to enable call screen on.
Scroll down the page until you locate Call Screen, set to True and then scroll back to the top and press Save:

When a call comes in to the extension, the caller will be asked to give a name, the call will then connect to the extension and state the name and ask if they would like to accept or reject the call.
To disable call screen, simple change the settings back to False and Save again.
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Updated on: 01/10/2024