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Voiply Parked Line Call Forwarding Support Guide

Welcome to Voiply's Parked Line Call Forwarding Support Guide! We appreciate your business and are committed to providing you with a reliable call forwarding service. Our call forwarding service allows you to redirect calls from your parked line to specific destinations, ensuring you never miss important calls. However, it's important to note that there are certain limitations to this service.

Supported Destinations:

As of now, our call forwarding service supports forwarding to specific destinations. These destinations have been carefully selected to ensure the best call quality and reliability for our customers.

Unsupported Calls:

High Forwarding Cost: Voiply strives to keep call forwarding costs reasonable for our customers. In situations where the cost of forwarding a call is prohibitively high, we may mark the call as unsupported. We understand the importance of cost-effectiveness, and we will do our best to inform you of any such instances.

Carrier Limitations: Our call forwarding service relies on upstream carriers to establish connections to the selected destinations. In certain circumstances, these carriers may not be able to support the call due to technical limitations or issues. If a call cannot be forwarded due to carrier limitations, it will be marked as unsupported.

How to Optimize Call Forwarding:
To ensure the best possible experience with our call forwarding service, consider the following tips:

Choose Supported Destinations: Before setting up call forwarding, verify that the destination number you intend to forward calls to is supported by our service. You can find a list of supported destinations on our website or by contacting our support team.

Test Call Forwarding: After configuring call forwarding, we recommend testing the setup to ensure that calls are being forwarded to the intended destination. Make test calls from different phone numbers to verify the functionality.

Contact Support:

If you encounter any issues with call forwarding or have questions about supported destinations, feel free to contact our support team. Our knowledgeable representatives are available to assist you with any concerns you may have.


At Voiply, we understand the importance of reliable call forwarding services for your business needs. While we currently support forwarding calls to specific destinations, some calls may be marked as unsupported if they exceed cost limitations or if our upstream carriers cannot support them. By choosing supported destinations and regularly testing call forwarding functionality, you can optimize the performance of this service. Should you require any assistance or have any questions, our support team is always here to help you.

Thank you for choosing Voiply, and we look forward to providing you with an exceptional call forwarding experience!

Updated on: 01/12/2024