Knowledge Base

Location for all General Information about VoIPLy

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32 articles in this collection
Written by Ryan Lowe, John Prechtl, and Gohar Sultan and 3 others

GUI Password

How to locate the GUI Password
Written by Ryan Lowe
Updated over a week ago

Call Screen Setup

How to use the call screen function
Written by Ryan Lowe
Updated over a week ago

How to setup Call Blocking

How to enable call blocking in the Voiply portal.
Written by Ryan Lowe
Updated over a week ago

How to Setup Distinctive Ring Tones

This article describes how to setup a distinct ring tone matching different inbound caller ID numbers
Written by John Prechtl
Updated over a week ago

How to Add a Custom Ring Tone

This article describes how to add a custom ring to to your Deluxe and Reception model phones
Written by John Prechtl
Updated over a week ago

How to setup Zoiper Mobile Softphone

Getting started with Zoiper Mobile
Written by John Prechtl
Updated over a week ago

How to Associate your Extension with your Portal User Account

This article will describe how to associate your portal user account with your extension and learn about the benefit of this
Written by John Prechtl
Updated over a week ago

How to setup the address book/contacts on your phone

This article will explain how to use your voiply portal to setup contacts on your voiply phone
Written by John Prechtl
Updated over a week ago

How to Warm Transfer

A guide on how to perform an attended transfer
Written by Ryan Lowe
Updated over a week ago

Setting up a new portal user.

How to create a new my.voiply.com portal user.
Written by Ryan Lowe
Updated over a week ago

How to Conference a Call (3 Way Calling)

How to Conference a Call (3 Way Calling)
Written by Ryan Lowe
Updated over a week ago

Setting a Ring Tone for your phone.

Ring Tone setup for Standard and Deluxe phones.
Written by Ryan Lowe
Updated over a week ago

Voiply Conference Moderator Controls

Written by Gohar Sultan
Updated over a week ago

Importance of Quality of Service

Quality of Service Explained
Written by Shea Georgetti
Updated over a week ago

How to configure Zoiper 5 for Desktop

This article will guide you through registering your extension on Zoiper 5 desktop
Written by John Prechtl
Updated over a week ago

Recording Calls

This will explain how to enable recording and where to listen to the recorded calls
Written by John Prechtl
Updated over a week ago

Desk phone Stand

This article will show the two different ways a stand can be put on
Written by John Prechtl
Updated over a week ago

How to add a BLF, Call Park or Speed dial to a Deluxe & Receptionist Phone

This article will walk you through adding BLF, Calls Parks or Speed dials to your phone from the Voiply Portal
Written by John Prechtl
Updated over a week ago

Hold Music

This article will help explain how to upload and activate hold music
Written by John Prechtl
Updated over a week ago

How to Configure Grandstream Wave using a QR code

This article will help setup your Grandstream Wave softphone using a QR code found on your Voiply portal
Written by John Prechtl
Updated over a week ago

Bluetooth Headset Guide

Helps connect bluetooth headsets to desk phones
Written by Felix Yanko
Updated over a week ago

Advanced Ring Group Training

Written by John Prechtl
Updated over a week ago

International Rates

Please see below for our international rate charges
Written by John Prechtl
Updated over a week ago

Bring Your Own Phone

VoIPLy Supports Polycom, Yealink, and Grandstream
Written by Felix Yanko
Updated over a week ago

Configuring Call Routing on Cordless Phones

Written by Felix Yanko
Updated over a week ago