Start by download the application -

Once application is installed on your PC launch application click on >Settings>Create New Account.
Account Type:SIP > Next

User/User@Host: (User is your extensions number)(Host is your vpl***
Password: Extension Password

Next Screen Account Name is Customer Preference

You'll need to adjust some settings for account to work properly. Once Account is loaded go to >Settings>Account Preferences>Advanced 

Adjust Registration Timeout and Keep Alive time-out to default

Some additional Troubleshooting depending on your network settings. You can adjust the transport protocol from TCP to UDP. Helps with registration on certain networks. 

Any questions start a live chat via

Did this answer your question?